Posted 6th July 2022 By @UDEMA_MIS
STAFF MEETING ON ''PERFORMANCE CONTRACT BETWEEN MCE AND THE MCD''
On wednesday, 6th July 2022 morning, Heads of unit and department had a meeting to purposefully go through the indicators for the performance conrtract between MCE and MCD.
Briefly the MCE and MCD informed staff of the decision to restructure the Client Service Unit and get them a standalone phone to enable the public addresse their issues through and as quick as possible.
The human Resource manager Mr KWESI karkoh Aboshien took staff through the various indicators. unit or department head responsible for the indicator was asked questions pertaining to the indicator to ensure to ensure succesfull exercise for the assembly.
The Local Governance Act, 2016 (ACT 936) mandates the Local Government Service (LGS) to secure effective administration and management of the decentralised Local Government System in the country.
As stated in its mission, the Local Government Service (LGS) “exists to support Local Government to deliver value for money services through the mobilisation, harmonisation and utilisation of qualified human capacity and material resources to promote local and national development”.
In line with this mission statement, the LGS has developed a comprehensive Performance Management System (PMS) that is based on agreed upon Service Delivery Standards (SDS). The Service Delivery Standards are operationalized through the PMS at all levels.
The PMS is a systematic process for improving performance by developing the individual performance of staff and teams to enhance productivity, develop competencies, increase job satisfaction and achieve the full potential of all staff in the Service. It aims at having in place a predictable, effective and efficient system for planning, implementing, monitoring, evaluating and reporting on the performance of LGS employees.
The Performance Contract is a key mechanism in the implementation of the PMS as it will enable employees and the Service agree to and be committed to the achievement of set objectives and targets in service delivery within a given timeframe.